Owner guides

Guides & care.

Cold-chain basics, charging, travel rules and care notes — everything worth knowing before and after your cooler arrives.

Unboxing, first charge, setting your target temperature and loading the silicone insert.

How semiconductor cooling keeps a stable window, and what ambient heat does to it.

USB-C, mains and 12V car power, realistic runtimes and how to keep the battery healthy.

Cabin luggage, power banks, airline battery rules and packing the accessories.

Capacity, footprint, runtime and weight compared side by side so you buy once.

Cleaning, storage between trips, and how the 2-year replacement warranty works.

These guides are general advice for using your cooler. Always follow the storage instructions supplied with whatever you keep inside the unit.